Legal
Privacy Policy
This policy explains what personal information KVS Locksmith collects, how we use it, and the choices you have.
Information we collect
When you call us, send us a message, or fill in a form on this website, we collect the information you choose to give us: your name, phone number, email address if you provide one, your address or approximate location, and details about the service you need, such as the type of lock, vehicle or property.
We do not collect payment card details through this website. Payment is handled directly with the technician on site.
How we use your information
We use the information you give us to answer your inquiry, quote and schedule the job you asked for, dispatch the technician to your location, and keep records of the work performed, including invoices and warranty records.
We may contact you by phone, text or email about the specific job you requested. We do not send marketing messages unless you asked us to, and we do not sell or rent your personal information to anyone.
Service providers
We keep this website and our records with trusted service providers that host the website, store form submissions and deliver our email. These providers process information on our behalf only, to deliver the services we use.
How long we keep it
We keep inquiry records only as long as needed to handle your request. Records of completed jobs, including invoices and warranty details, are kept as long as required for tax, insurance and warranty purposes.
Your choices
You can ask us at any time to tell you what personal information we hold about you, correct it, or delete it, subject to records we must keep by law. To make a request, email us or call the number below.
Contact
Privacy questions can be sent to contact@kvslocksmith.com or by calling (980) 537-4023.
See also our Terms & Conditions.